UnSendAll was designed with complete data privacy in mind. Your login information is sent directly to Instagram through Instagram.com and is not processed or specially handled by our application. All of the data that UnSendAll requires to function (user tokens, message ids, message types, message text for Stealth features, chat ids, and chat names) is stored locally on your computer and not accessible by the developers. No user data is stored or transmitted remotely. Locally stored user data can be deleted at any time with the push of a button.

UnSendAll is built to respect Instagram's limits which were discovered through real world user testing and in-house research. It takes a slow and steady approach to unsending so that you're able to fully unsend your messages with little to no interruptions. Currently it can unsend about 600 messages per hour, or 14,400 messages per 24 hour period. You can do this all at once, or in chunks with the Unsend Synced options.

No. To date, UnSendAll has served hundreds of customers and none have reported Instagram banning their accounts after unsending their messages with UnSendAll.

No. Instagram has never "sent" this kind of notification to it's users, and the current Instagram App does not send this notification. To understand situations why you or a recipient may have seen it in the past, imagine your message recipient with a locked phone screen that has your unseen message notifications on it:

1. On older versions of the Instagram App, your unseen message notifications sitting on a recipient's lock screen would get replaced by a 'User unsent a message' notification. So instead of seeing your message in the notification, the user would see 'User unsent a message' instead.
2. On the latest version of the Instagram App, your unseen messages notifications sitting on a recipient's lock screen will disappear one-by-one in the order they are unsent.
3. On all versions of the Instagram App that we tested, already seen notifications will NOT be replaced with, or create new, `User unsent a message` notifications at all.

Since most people are in and out of their phones and clearing notifications from their lock screens frequently, it's very unlikely that anybody will ever see this message, and they won't see it at all if they have already seen your messages or if they have the latest version of the Instagram App. To date, none of our customers have reported people receiving this message during the unsending process with UnSendAll.

UnSendAll is an application for MacOS and Windows, so you must have a computer running either MacOS or Windows to use it. If you can run Instagram in a web browser, you should be able to run the UnSendAll app. 

If you run in to any issues with the application you can contact the support team through our Contact Page.

You can cancel your subscription at any time through our self-serve Subscription Management Page.